Skip To Content

ILEA In-Service Training: De-Escalation

1 credit


Full course description

Course Introduction

This training will make officers aware of various motivational factors and behaviors exhibited by citizens and provide communication skills that can be applied in these situations. Every police-citizen encounter is unique based on factors like the officer, the citizen, the environment, the time of day, etc. Thus, this training is focused on general de-escalation tactics and techniques that can be used by all officers. Overall, the training will provide insights into the importance of communication during police-citizen interactions and how to minimize the use of deadly force.

Learning Outcomes

Participants in this course will be able to:

  • Define and describe de-escalation in policing
  • Recognize and utilize effective communication skills
  • Identify the importance of word usage, effective listening, and body language in communication
  • Analyze police-citizen interaction and determine whether effective communication skills were used
  • Evaluate de-escalation techniques used by officers in various situations

Meet the Instructors

Dr. John Cory worked as a police officer for 30 years with a municipal police department, serving at every rank to include Chief of Police for 5 years. He also served 4 years with the DEA's Drug Task Force and 4 years with the FBI's Joint Terrorism Task Force. He is a graduate of the Indiana Law Enforcement Academy and the FBI National Academy, and holds a Bachelor of Science Degree in Organization Management, a Master of Science Degree in Law Enforcement Administration, and an Ed.D. in Organizational Leadership.

David Kim is a lecturer in criminal justice who teaches and researches in the areas of comparative policing, citizens' perception of the police, community policing, police discretion, community and crime, and fear of crime. His work has been published in American Journal of Criminal Justice, Police Practice and Research: An International Journal, International Journal of Law, Crime and Justice, International Journal of Offender Therapy and Comparative Criminology.

Additional Trainings


Length: 1 hour


Indiana Law Enforcement Academy


Credit: Certificate


Audience: Police officers

Sign up for this course today!