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Customer Service is a Course

Customer Service

Jul 1 - Sep 1, 2021

$249 Enroll

Full course description

Course Introduction

Learn to identify and profile your customer base; analyze their environment, develop tools to access that base, and learn techniques that can enhance your company’s image to your customers. We will review five operating principles through interactive exercises. In this course, you’ll have an opportunity to review your organization and your own strengths and weaknesses.

Learning Outcomes

After completing the modules, you will be able to:

  • TBD

Module Topics Include

  • Topic A
  • Topic B
  • Topic C

Meet the Instructor 

TBD

 

Length: 6 weeks

 

Department: 
Office of Community Engagement

 

Credit: Certificate

 

Audience: Everyone