Full course description
Course summary:
In today's fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This course will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
Course objectives:
After completing this course, learners should be able to:
- Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
- Write job specifications and identify core competencies.
- Apply methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques.
- Orient new employees for successful onboarding.
- Explain compensation and benefits.
- Maintain healthy employee relations.
- Make performance appraisals a cooperative process.
Recommended background:
No additional background knowledge or skills are required for this course.
Course topics include:
- Defining Human Resources
- Performing a Skills Inventory
- Forecasting Techniques
- Job Analysis and Identifying Job Competencies
- Position Profiles and Job Descriptions
- Hiring and Screening Resumes
- Preparing and Conducting the Interview
- Behavioral Interviewing
- Employee Orientation and Onboarding
- Planning Training and Performance Reviews
- Attendance Management
- Managing a Diverse Workforce
- Compensation and Benefits
- Managing Disciplinary Issues
- When Employees Leave
Elements of the course:
- Informational text
- Interactive practice activities
- Supplemental reference materials
- Final assessment
This course is self-paced, allowing learners the flexibility to complete the course as quickly or slowly as they need.
After completing all course content and activities, you will complete a final quiz to demonstrate your understanding of key course concepts. Upon successful completion of the quiz, you will be awarded a certificate of completion.
Course creators:
This course was designed and developed by the Eppley Center for Parks and Public Lands at Indiana University, using content from Velsoft.
How to access:
Upon enrolling, you will receive instructions and the link to the Canvas course. Note: When you register, you will receive an email invitation. Be sure to accept that invitation, or Canvas will not allow you to open the course modules.
Enrollees can move through content modules at their own pace within the course timeframe.