Full course description
Course summary:
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.
Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.
Course objectives:
After completing this course, learners should be able to:
- Clearly identify how delegation fits into your job and how it can make you more successful.
- Identify different ways of delegating tasks.
- Use an eight-step process for effective delegation.
- Give better instructions for better delegation results.
- Recognize common delegation pitfalls and how to avoid them.
- Monitor delegation results.
- Give effective feedback.
Recommended background:
No additional background knowledge or skills are required for this course.
Course topics include:
- Why Delegate?
- What Is Delegation?
- Picking the Right Person
- Delegation Assignment
- Giving Instructions and Monitoring Delegation
- Practicing Delegation
- Giving Feedback
- Becoming a Good Delegator
Elements of the course:
- Informational text
- Interactive practice activities
- Supplemental reference materials
- Final assessment
This course is self-paced, allowing learners the flexibility to complete the course as quickly or slowly as they need.
After completing all course content and activities, you will complete a final quiz to demonstrate your understanding of key course concepts. Upon successful completion of the quiz, you will be awarded a certificate of completion.
Course creators:
This course was designed and developed by the Eppley Center for Parks and Public Lands at Indiana University, using content from Velsoft.
How to access:
Upon enrolling, you will receive instructions and the link to the Canvas course. Note: When you register, you will receive an email invitation. Be sure to accept that invitation, or Canvas will not allow you to open the course modules.
Enrollees can move through content modules at their own pace within the course timeframe.