Full course description
Course summary:
Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents. Intangible assets (like a company's reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company's wealth.
It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool and its related components will help your organization identify, document, plan, and execute a balanced strategic mission. It will also help your organization evaluate and revise its strategic execution. This course will introduce you to the basics of the balanced scorecard and help you determine if this powerful tool is a good fit for your organization.
Course objectives:
After completing this course, learners should be able to:
- Define what the balanced scorecard is.
- Identify the benefits of the scorecard.
- Describe the common balanced scorecard pitfalls and how to avoid them.
- Determine if the balanced scorecard is right for your organization.
- Describe the key elements of the balanced scorecard process.
- Identify a strategy map, tactical action plan, and balanced scorecard.
- Create a vision statement for the balanced scorecard.
- Describe corporate values, mission statements, and vision statements, and how they tie into the balanced scorecard process.
- Identify the components of supporting balanced scorecard plans.
- Identify what processes you will need to support the balanced scorecard.
- Identify the members of different balanced scorecard teams.
Course topics include:
- Understanding the Balanced Scorecard
- The Ingredients for Success
- Overview of the Balanced Scorecard Process
- Creating a Project Vision Statement
- Understanding Our Organizational Mission, Vision, and Values
- Plans and Processes to Build
- Building Balanced Scorecard Teams
Elements of the course:
- Informational text
- Interactive practice activities
- Supplemental reference materials
- Final assessment
This course is self-paced, allowing learners the flexibility to complete the course as quickly or slowly as they need.
After completing all course content and activities, you will complete a final quiz to demonstrate your understanding of key course concepts. Upon successful completion of the quiz, you will be awarded a certificate of completion.
Recommended background
No additional background knowledge or skills are required for this course.
Course creators:
This course was designed and developed by the Eppley Center for Parks and Public Lands at Indiana University, using content from Velsoft.
How to access:
Upon enrolling, you will receive instructions and the link to the Canvas course. Note: When you register, you will receive an email invitation. Be sure to accept that invitation, or Canvas will not allow you to open the course modules.
Enrollees can move through content modules at their own pace within the course timeframe.