Full course description

Tuesday, October 10
Noon-1:00 p.m. (ET)
Online

Successful conversation is the starting point of all relationships.  Although by calling conversation “small talk,” we actually perpetuate the notion that it is trivial and unimportant. Further, it is the cornerstone of civility, as it enables contact, which discourages mistreatment of others. Many people think being able to make successful conversation is an innate talent. It is, in fact, an acquired skill. There is a structure and there are rules of engagement. Once individuals know the basic structure and rules for making successful conversation, connecting with others can become less intimidating. 

About the Presenter
Bernardo J. Carducci (Ph.D., Kansas State University, 1981) is a retired professor of psychology at Indiana University Southeast, where he taught classes on personality psychology and introductory psychology for 37 years. He is the director of the Indiana University Southeast Shyness Research Institute (www.ius.edu/shyness). 

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