Full course description

This is one session out of eight that is required for the Supervisor Seminar Series Program.

This is a 3 hour class.  People perform or fail to perform for various reasons. In this workshop you will learn how to figure out why people aren't doing what they should be, and more importantly what you can do about it. For every performance problem there is a logical sequence of questions to ask yourself in order to identify the real problem. We will:

·         describe performance discrepancies;

·         use a model to explore causes of performance discrepancies;

·         learn how to select a solution.

Facilitator: Lita M. Pener

 Offered by IU Human Resources (HR)