Full course description

This is a 2.5 hour class.  Having a difficult conversation is, well, difficult, but it's an essential leadership skill for good relationships and the growth and development of good teams--whether at work, in volunteer life, or in personal relationships. This session will address the reasons we avoid difficult conversations, teach you techniques for having those conversations, and provide you with opportunities to practice.

Facilitator: Catherine Matthews

Offered by IU Human Resources (HR)

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