Full course description

The Emotional Intelligence class is designed to provide a review of this critical competency as it pertains to establishing and managing work relationships, leading and working with teams, coping and managing change, and resolving conflicts.

Participants will:

  • Explore the definition of emotional intelligence and its applicability to the work environment;
  • Dissect and review the five components of emotional intelligence; and
  • Recognize how EQ contributes to relationship development, teams, change management, and conflict resolution.
1:00 pm - 4:00 pm

Offered by IU Human Resources (HR)