Full course description
This is a 3-hour class. Emotions matter in the workplace in establishing and managing work relationships, leading and working with teams, coping and managing change, and resolving conflicts.
This class is designed to introduce the critical competency of Emotional Intelligence and its four dimensions: self-awareness, self-regulation, social awareness, and relationship management.
- Explore the concept of emotional intelligence;
- Recognize how emotions impact relationship building and leadership; and
- Explore strategies for improving workplace emotional intelligence.
Senior Consultant, Talent & Organization Development
Offered by IU Human Resources (HR)