Full course description
The Emotional Intelligence class is designed to provide a review of this critical competency as it pertains to establishing and managing work relationships, leading and working with teams, coping and managing change, and resolving conflicts.
- Explore the definition of emotional intelligence and its applicability to the work environment;
- Dissect and review the five components of emotional intelligence; and
- Recognize how EQ contributes to relationship development, teams, change management, and conflict resolution.
Offered by IU Human Resources (HR)