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Dealing with Difficult People is a Course

Dealing with Difficult People

Ended Dec 22, 2017

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Full course description

This is a 3 hour class.  Interacting effectively in the workplace is essential for success.  However, there’s no end to the personality challenges that we experience that impact our relationships in the workplace.  Fortunately, you can develop skills to adapt to these challenges when handling difficult people and situations.  In this session, learn how to:

·         Cultivate a positive attitude

·         Understand the diverse challenges posed by others

·         Develop strategies to adapt to challenging circumstances

Facilitator: Lita M. Pener

Offered by IU Human Resources

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