Full course description

People perform or fail to perform for various reasons. In this class you will learn how to figure out why people aren't doing what they should be, and more importantly what you can do about it. For every performance problem there is a logical sequence of questions to ask yourself in order to identify the real problem.

In this training class, participants will:

  • describe performance discrepancies;
  • use a model to explore causes of performance discrepancies;
learn how to select a solution.

9:00 am - 12:00 pm

Offered by IU Human Resources (HR)