The Student Well-Being Playbook: From Concern to Connection
Self-paced
Instructor: Sam Todd
Full course description
Course Introduction
Faculty are often the first to notice when a student is struggling. This course prepares you to serve as a supportive, informed first point of contact without taking on the role of a counselor.
You’ll learn how to recognize signs of emotional distress, academic overwhelm, and basic needs insecurity; respond with empathy and clear boundaries; and communicate in ways that reduce stigma and build trust. The course also provides step-by-step guidance on completing an effective warm handoff to mental health and other campus services, ensuring students are personally connected to the right support rather than simply referred.
Through practical examples, conversation frameworks, and campus-based scenarios, you’ll build confidence in navigating sensitive situations and collaborating with student support professionals. By the end, you’ll understand your role, your limits, and your impact helping students access care while fostering a culture of support and shared responsibility.
Learning Outcomes
After completing the modules, you will be able to:
- Identify students in distress
- Effectively connect students with appropriate campus resources
Module Topics Include
- Defining Your Role and Recognizing Distress
- Connecting to Care and Maintaining Your Wellbeing
Meet the Course Creators
Samantha Todd MSW, LCSW, is a staff counselor at IU Indianapolis Counseling and Psychological Services (CAPS). Sam's clinical interests include working with trauma, depression, anxiety, interpersonal concerns, and family/relationship issues.
Nina Onesti, MsEd, NCC, LMHC, is the Assistant Director of Outreach and Community Services, JagsCARE Coordinator, and a staff counselor at IU Indianapolis Counseling and Psychological Services (CAPS).
IU Indianapolis Counseling and Psychological Services

